Contractor Engagement and Management Services
Contractor engagement has become of increasing importance to those who outsource. Many of our businesses are managed in a way that creates barriers between contractors and employees. It is vital that businesses effectively communicate their policies, procedures and philosophy to all contractors. It may be difficult to engage some of the transient workforce, but for term contractors and even for the outage contractors, making efforts to consult and communicate can improve mutual understanding and ultimately, safety performance. Contractor engagement is the process of working collaboratively with service providers, contractors and agency workers to address issues affecting the health, safety & welfare of those people. Contractor engagement involves developing partnerships and coalitions that help influence systems, change relationships, and serve as catalysts for changing policies, programs, and practices. It is a powerful vehicle for bringing about change.
What Kaisen can do for you? - We offer a free site visit where our consultants will review your engagement processes? Our consultants have vast experience of different power stations and installations across the globe. There will provide an appraisal of your engagement processes.
What else can Kaisen do for you? Kaisen has developed a training programme called “Principles of Contractor Engagement”. This course is designed to help operational and support staff develop their engagement processes. Contact us now for further details.
Here is a brief summary of Principles of Contractor Engagement:
•Procurement - Before you select your contractor, it is important to learn as much about the contractor as possible, in terms of its senior and site management, management systems, vision and values, safety performance and current initiatives through both qualitative and quantitative methods, from as many sources as feasible.
•Engagement strategies - Be clear about the purposes or goals of the engagement effort, and the contractors you want to engage. The implementers of the engagement process need to be able to communicate effectively.
•Establish relationships - build trust, work with the formal and informal leadership, and seek commitment to support the processes.
•Monitor – audit, observe, inspect, develop mutually agreeable KPIs.
•Maintain - Learn about the contractors perceptions of you as a client.
Kaisen’s consultants specialise in assessing how contractors are engaged on power stations, oil and gas platforms and manufacturing plants and helping you to identify sustainable improvements to your processes.
Contact us now for details on how we can help you engage with your contractors.